J Sainsbury, the supermarket chain, ran on Wednesday to solve a problem with the giant card payments by card which had an impact on the capacity of customers to pay their online grocery orders.
Sky News understands that Sainsbury’s is working with Visa to solve the problem after a number of buyers said their payments by card had failed.
The retailer excluded the possibility of a cyber attack and said that its website and application operated normally, without direct impact on customers.
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The problem, however, illustrates to what extent the industry is on high alert for cybersecurity incidents after a series of attacks that have raised concerns about the resilience of the sector.
In recent months, the main British retailers, including Marks & Spencer, the cooperative and the Harrods, have been victims of cyber attacks, with the impact on particularly acute M&S.
M&S said the attack On its systems, it would cost it at least 300 million pounds sterling and would force it to suspend orders online for months.
THE Cooperative Given the availability in store of thousands of disrupted products for several weeks.
A Sainsbury spokesperson said: “We are working with one of our payment providers to resolve a temporary payment problem for our online grocery service.
“We continue to deliver orders for customers and our website and our application work as usual.”
Visa was contacted to comment.